FAQ

FAQ

Available payment methods? 

We accept Paytm, Phonepe, Google Pay, Credit/Debit, Netbanking.

 

What if my location is outside of your delivery zone? Will you deliver then?

Yes, we will deliver to the location outside of our designated zone and without any extra charges.

 

Contact Us 

 

How much amount do I have to deposit upon ordering?

Full amount payment is required to process the order further.

 

Need to know about the Return policy?

Please try to be as specific as possible of your choice. Your order is placed specially for you, but read our refund and cancellation policy in case you want to return.

 

How much time will it take to receive the product?

After the order is placed, we will call you with the shipping timing specific to your order. Please also try to track your order with the provided order id. 

 

What are the charges for furniture assembly and the service is available at my location?

Furniture assembly is a complimentary service and is available in all the Metro cities.

 

If there is any bulk order?

In case of bulk orders, you can write to us on mkfurniture30@gmail.com and connect us on our support.

 

Do you provide a mattress with the bed?

No, we don’t provide a mattress.

 

Which wood do you use to make the furniture? 

Sheesham wood and Mango wood.

 

What all polish do you use?

Walnut, Honey, Teak Polish. Also, we can customize it according to your requirements.

 

Are you into customization?

Yes, we can customize too. Please get in touch with us for support. 

 

Is the wood you use treated or not?

Yes, our wood is treated and seasoned.

 

Do you use Teakwood? 

No, we don’t use teak wood.

 

Which polish chemical do you use?

Lacquer and melamine polish.

 

Which Company cushions do you use?

Jindal company.

 

Which cotton do you use for the sofa?

Fibre cotton.

 

Is it possible to change the color of the cushions or fabric according to my choice? 

Yes, you can do that. Contact us for support.

 

Do you run any special offers? 

Yes, we suggest you stay connected on social media platforms. 

 

Do you do Giveaways?

Yes, we do giveaways.

 

 

×

Your Shopping Bag


Your shopping cart is empty.